Who we are

Our website address is: https://www.coxkanelectric.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Your information is strictly confidential and will not be passed on to any other party – shared only with Generac for the purpose of scheduling your assessment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We DO NOT share your data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

SMS and Text Message Marketing Terms of Service

By opting into our SMS and text message marketing program, you agree to abide by the following terms and conditions. Please read this section carefully before providing your consent to receive marketing messages via SMS.

Opt-In and Consent
By providing your mobile phone number and opting into our SMS and text message marketing program, you expressly consent to receive promotional messages, alerts, and other marketing communications from Cox & Kanyuck. You also confirm that you are the account holder or have the account holder’s permission to enroll in this service. Standard message and data rates may apply.

Frequency of Messages
You agree to receive SMS and text message marketing communications from Cox & Kanyuck periodically. The frequency of messages may vary based on your interaction with our platform and your preferences. You can opt-out of these messages at any time by following the instructions provided in the messages.

Opt-Out and Unsubscribe
To stop receiving SMS and text message marketing communications, you can unsubscribe by replying “STOP” to any marketing message you receive from us. After opting out, you will no longer receive marketing messages via SMS, but you may continue to receive non-promotional messages related to your account or transactions.

Data and Privacy
We value your privacy and will handle your personal information in accordance with our Privacy Policy. By enrolling in our SMS and text message marketing program, you acknowledge and agree that your mobile phone number and other provided data may be used to deliver marketing messages, offers, and promotions. We will not share your information with third parties for marketing purposes without your explicit consent.

Message Content
The content of our SMS and text message marketing communications may include but is not limited to promotions, discounts, product updates, event information, and other relevant marketing material related to our products and services.

Support and Assistance
For any questions, concerns, or assistance related to our SMS and text message marketing program, you can contact our customer support team at jen@coxkan.com

Changes to the Terms
We reserve the right to modify or update these SMS and text message marketing terms without prior notice. Any changes will be effective immediately upon posting the updated terms on our website or sending them to you via SMS. Your continued participation in the program after any modifications constitutes your acceptance of the revised terms.

By enrolling in our SMS and text message marketing program, you acknowledge that you have read, understood, and agree to these terms. If you do not agree to these terms, please do not opt into our SMS marketing program.

SMS and Text Message Marketing Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when enrolling in our SMS and text message marketing program. By opting into this program, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

When you enroll in our SMS and text message marketing program, we may collect the following types of information:

a. Mobile Phone Number: We collect your mobile phone number when you provide it during the opt-in process.

b. User Preferences: We may collect data on your communication preferences, such as the types of messages you wish to receive or how frequently you want to receive them.

c. Interaction Data: We may collect data related to your interactions with our SMS messages, such as whether you open, click on links, or respond to our messages.

2. Use of Information

We use the information collected through our SMS and text message marketing program for the following purposes:

a. Delivering Marketing Messages: We use your mobile phone number to send you promotional messages, offers, and updates related to our products and services.

b. Personalization: We may use your interaction data and preferences to personalize the content of our SMS messages to better suit your interests.

c. Customer Support: We may use your information to address your inquiries, concerns, or provide assistance related to our SMS marketing program.

d. Internal Analytics: We may use aggregated and anonymized data to analyze the performance of our SMS and text message marketing campaigns and improve their effectiveness.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with the following entities for the purposes described in this Privacy Policy:

a. Service Providers: We may engage trusted third-party service providers to assist us in delivering SMS messages or managing our SMS marketing program. These service providers are contractually obligated to protect your information and are not allowed to use it for any other purpose.

b. Legal Compliance: We may disclose your information if required by law, in response to a court order, or to comply with applicable legal and regulatory requirements.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices You have the right to:

a. Opt-Out: You can opt-out of our SMS and text message marketing program at any time by replying “STOP” to any marketing message you receive from us.

b. Access and Update: You can access and update your personal information by contacting our customer support team at [Your customer support contact details].

c. Data Deletion: Upon request, we will delete your personal information from our records, subject to any legal obligations to retain certain data.

5. Security

We take reasonable measures to protect the information we collect through our SMS marketing program from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure.

6. Changes to the Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or for legal and regulatory compliance. We will notify you of any material changes by posting the updated Privacy Policy on our website.

By enrolling in our SMS and text message marketing program, you consent to the practices described in this Privacy Policy.